The Three-Day Challenge:
Design It, Build It, Ship It

Analytical Equipment OEM

Problem:

Reliability and lead time challenges from an existing chiller supplier put this OEM in a bind. They needed to make a change, yet they had a deadline: a critical customer needed a chiller fast. It was a Thursday and the chiller had to be designed, shipped and delivered by the following Monday. The pressure – and heat – were on.

Solution:

Haskris received the application specifications that Thursday and submitted our proposal the same day. The customer ordered the chiller on Friday and our team worked through the weekend to build and test the chiller. It was shipped on Monday and installed by Tuesday. The OEM satisfied their customer’s critical need on time and on budget. We’re still working together to this day.

Customer Cost Savings:

• Trust and Commitment. By delivering a custom-designed chiller on an extreme deadline, Haskris helped this OEM meet their commitment to their customer and maintained their trust. They avoided non-performance costs as well as the potential loss of future business with that customer.
• Improved Quality. The poor quality from the previous chiller supplier resulted in lost production and repair costs, as well as reputational damage for the OEM. We continued to eliminate those costs with our high quality, reliable design and engineering.